Full-Service Villa Management

Built on Trust and Results

We offer full-service villa management designed to take the pressure off owners and deliver exceptional experiences to guests. From operations to marketing, our approach is hands-on, data-driven, and rooted in care.

Our Services

At Vistara, we offer villa management that combines professionalism with a personal touch. Our approach is hands-on, selective, and deeply rooted in trust, ensuring that every property we manage is cared for with the same attention we’d give our own. From day-to-day operations to strategic revenue growth, we handle every detail so owners can enjoy peace of mind and guests enjoy exceptional stays.

  • We handle the full guest journey, from first inquiry to final checkout. Prompt communication, warm hospitality, and a high-touch approach ensure every guest feels looked after and more likely to return.

  • We don’t just list your villa, we manage it strategically. Using dynamic pricing, platform analytics, and seasonal planning, we optimise your nightly rates, occupancy and income across all major booking channels.

  • We build and train dedicated teams to match the level of service your property deserves. From housekeepers to villa managers, every staff member is vetted and supported to deliver consistent, high-quality hospitality.

  • Your villa is your investment, and we treat it that way. We manage regular upkeep, preventive maintenance, and urgent repairs with a trusted network of local contractors and suppliers.

  • First impressions matter. We style, shoot, and write your listing descriptions with care, ensuring they stand out online and attract the right guests. We also manage your presence across Airbnb, Booking.com, VRBO, Expedia and direct booking channels.

  • You’ll receive clear monthly reports outlining bookings, revenue, expenses, and guest feedback, so you always know what’s happening with your property, no matter where in the world you are.

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Meet our Team

Vistara Villas Management was founded by Australians Tom and Claudia to bring a more design-led, structured, and reliable approach to villa management in Bali. Drawing on their backgrounds in business, branding, hospitality and marketing, they created a service that blends Western expectations with the expertise, authenticity and warmth of a deeply experienced local team.

Our Balinese and Indonesian staff bring experience in hotels, hospitality, guest services, and property operations. Supported by an experienced General Manager and administrative team, they play a central role in the day-to-day running of each villa and the consistent service we deliver to owners and guests.

Tom and Claudia remain closely involved in strategy, quality standards, and owner relationships, while our operations team ensures each property performs smoothly and is presented with care.

We stay intentionally boutique, partnering only with villas where we can maintain personalised attention and long-term results. Every property is managed with intention, clear systems, thoughtful presentation, and a team that genuinely cares.